{"id":3758,"date":"2023-03-10T17:43:05","date_gmt":"2023-03-10T16:43:05","guid":{"rendered":"https:\/\/dialog.contentmarketingx.de\/cancellation-policy\/"},"modified":"2024-07-05T12:43:11","modified_gmt":"2024-07-05T10:43:11","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/dialog.contentmarketingx.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3758\" class=\"elementor elementor-3758 elementor-49\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dada5f e-flex e-con-boxed e-con e-parent\" data-id=\"2dada5f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1735a7 elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"e1735a7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#deutsch\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">German<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2d71b elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"ce2d71b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#englisch\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">English<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30531d0 elementor-absolute e-transform elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"30531d0\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_flipX_effect&quot;:&quot;transform&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"495\" height=\"347\" src=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase2.png\" class=\"attachment-full size-full wp-image-3233\" alt=\"\" srcset=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase2.png 495w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase2-100x70.png 100w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase2-300x210.png 300w\" sizes=\"(max-width: 495px) 100vw, 495px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb9645e elementor-absolute e-transform elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"bb9645e\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_flipX_effect&quot;:&quot;transform&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"726\" height=\"566\" src=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4.png\" class=\"attachment-full size-full wp-image-3248\" alt=\"\" srcset=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4.png 726w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4-100x78.png 100w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4-300x234.png 300w\" sizes=\"(max-width: 726px) 100vw, 726px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5814e8f e-flex e-con-boxed e-con e-parent\" data-id=\"5814e8f\" data-element_type=\"container\" id=\"deutsch\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50a32bf elementor-widget elementor-widget-heading\" data-id=\"50a32bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation policy for consumers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f34ee6b elementor-widget elementor-widget-heading\" data-id=\"f34ee6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exclusion or premature expiration of the right of withdrawal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20085d7 elementor-widget elementor-widget-text-editor\" data-id=\"20085d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>The right of revocation shall expire prematurely if we have only commenced performance of the contract after you have given your express consent thereto and at the same time confirmed your knowledge that you lose your right of revocation upon commencement of performance of the contract on our part and we have provided you with the content of your declaration on a durable data medium within a reasonable period after conclusion of the contract, but no later than upon delivery of the goods or before performance of the service is commenced. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>The right of revocation shall expire prematurely if we have only commenced performance of the contract after you have given your express consent thereto and at the same time confirmed your knowledge that you lose your right of revocation upon commencement of performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1ce1d elementor-widget elementor-widget-heading\" data-id=\"1d1ce1d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Instructions for the return of goods<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7b36b8 elementor-widget elementor-widget-text-editor\" data-id=\"e7b36b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>The following modalities mentioned in this section, are not a prerequisite for the effective exercise of the right of withdrawal.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>Please do not send the goods to us freight collect.<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li>Please return the goods as a prepaid package to the return address provided and please keep the proof of delivery.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74ccfd8 elementor-widget elementor-widget-heading\" data-id=\"74ccfd8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sample cancellation form<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2a012 elementor-widget elementor-widget-text-editor\" data-id=\"bd2a012\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you want to cancel the contract, please fill out this form and send it back.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2db1b elementor-widget elementor-widget-text-editor\" data-id=\"2a2db1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To:<\/p>\n<p id=\"dsg_custom_temp_id_1682685222020_8422\">Olga Lewinski<\/p>\n<p>Translation Agency Dialog<\/p>\n<p>Turnerstrasse 49<\/p>\n<p>33602 Bielefeld<\/p>\n<\/p>\n<p>E-mail: kontakt@dialog.contentmarketingx.de<\/p>\n<p>Fax: +49 521 522 766 11<\/p>\n<\/p>\n<p id=\"dsg_custom_temp_id_1682685242474_8670\">I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/provision of the following service (*)<\/p>\n<p>____________________________________________________________________________________________________ .<\/p>\n<\/p>\n<p>Ordered on (*) __________________ .<\/p>\n<p>Received on (*) _________________ .<\/p>\n<\/p>\n<p>Name of the consumer(s)<\/p>\n<p>__________________________________________________<\/p>\n<\/p>\n<p>Address of the consumer(s)<\/p>\n<p>__________________________________________________<\/p>\n<p>__________________________________________________<\/p>\n<p>__________________________________________________<\/p>\n<\/p>\n<p>Signature of the consumer(s)<\/p>\n<p>_________________________<\/p>\n<\/p>\n<p>Date<\/p>\n<p>_________________________<\/p>\n<\/p>\n<p><em>(*) Delete as appropriate<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bae09a elementor-absolute e-transform elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"5bae09a\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_flipX_effect&quot;:&quot;transform&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"726\" height=\"566\" src=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4.png\" class=\"attachment-full size-full wp-image-3248\" alt=\"\" srcset=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4.png 726w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4-100x78.png 100w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/blase4-300x234.png 300w\" sizes=\"(max-width: 726px) 100vw, 726px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39c83af elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"39c83af\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"410\" height=\"359\" src=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4.png\" class=\"attachment-full size-full wp-image-3254\" alt=\"\" srcset=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4.png 410w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4-100x88.png 100w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4-300x263.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ed468e e-flex e-con-boxed e-con e-parent\" data-id=\"6ed468e\" data-element_type=\"container\" id=\"englisch\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46f9527 elementor-widget elementor-widget-heading\" data-id=\"46f9527\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation policy for consumers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09fa624 elementor-widget elementor-widget-heading\" data-id=\"09fa624\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exclusion or premature expiration of the right of withdrawal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96858bb elementor-widget elementor-widget-text-editor\" data-id=\"96858bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>\n<p>The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal at the beginning of our performance of the contract, and if we have provided you with the content of your declaration on a durable medium within a reasonable period of time after the conclusion of the contract, but at the latest before the delivery of the goods or before the commencement of the provision of the service. We would like to point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal at the beginning of our performance of the contract. We would like to point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c25d7 elementor-widget elementor-widget-heading\" data-id=\"22c25d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Instructions for returning goods<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffed189 elementor-widget elementor-widget-text-editor\" data-id=\"ffed189\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>\n<p>The modalities mentioned in this section are not a prerequisite for effectively exercising the right of withdrawal.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Please do not send the goods back to us without postage.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Please send the goods back to the specified return address as a prepaid package and keep the receipt of posting.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc82b62 elementor-widget elementor-widget-heading\" data-id=\"cc82b62\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sample withdrawal form\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e2364d elementor-widget elementor-widget-text-editor\" data-id=\"5e2364d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you wish to withdraw from the contract, please fill out this form and send it back.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9603560 elementor-widget elementor-widget-text-editor\" data-id=\"9603560\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To:<\/p>\n<p id=\"dsg_custom_temp_id_1682685222020_8422\">Olga Lewinski<\/p>\n<p>Translation Agency Dialog<\/p>\n<p>Turnerstrasse 49<\/p>\n<p>33602 Bielefeld<\/p>\n<\/p>\n<p>E-mail: kontakt@dialog.contentmarketingx.de<\/p>\n<p>Fax: +49 521 522 766 11<\/p>\n<\/p>\n<p id=\"dsg_custom_temp_id_1682685242474_8670\">I\/We (*<em>) hereby withdraw from the contract concluded by me\/us (<\/em>*) for the purchase of the following goods (*<em>)\/the provision of the following service<\/em>(*)<\/p>\n<\/p>\n<p>____________________________________________________________________________________________________ .<\/p>\n<\/p>\n<p>Ordered on (*) __________________ .<\/p>\n<p>Received on (*) _________________ .<\/p>\n<\/p>\n<p>Consumer(s) name<\/p>\n<p>__________________________________________________<\/p>\n<\/p>\n<p>Consumer(s) address<\/p>\n<p>__________________________________________________<\/p>\n<p>__________________________________________________<\/p>\n<p>__________________________________________________<\/p>\n<\/p>\n<p>Signature<\/p>\n<p>_________________________<\/p>\n<\/p>\n<p>Date<\/p>\n<p>_________________________<\/p>\n<p><em>(*) Delete as applicable<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5159b0 elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"e5159b0\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"410\" height=\"359\" src=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4.png\" class=\"attachment-full size-full wp-image-3254\" alt=\"\" srcset=\"https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4.png 410w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4-100x88.png 100w, https:\/\/dialog.contentmarketingx.de\/wp-content\/uploads\/Prop_4-300x263.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>German English Cancellation policy for consumers Exclusion or premature expiration of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3758","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/pages\/3758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/comments?post=3758"}],"version-history":[{"count":0,"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/pages\/3758\/revisions"}],"wp:attachment":[{"href":"https:\/\/dialog.contentmarketingx.de\/en\/wp-json\/wp\/v2\/media?parent=3758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}